How To Give Agent Feedback

This guide is for domain experts who are testing the Agent and covers how to give Agent feedback during the testing phase of a project.

1. You will be given a URL to access the test version of the Agent. This Agent may be protected via a password or via Microsoft single sign-on.

1. You should ask queries that relate to the Agent's purpose. This will be different for every Agent. Examples are:

   1. If it's an Agent to respond to HR queries, ask it HR related questions.

   2. If it's an Agent to research a company, put in a company name.

   3. If it's an Agent to draft responses to legal queries, put in legal queries.

   4. If it's an Agent to help use a new IT system, put in queries about how to do things in the IT system.

   Generally, try and use "live" examples.

1. Once you have asked a question, click the “thumbs up” or “thumbs down” button to open up the feedback panel.

   

1. Type your feedback into the text box that appears. We recommend including:

   1. Name

   2. Feedback

   Useful feedback is detailed and talks through exactly what was good or bad and what could be improved. Examples of strong feedback:

   • Bob Peterson | The answer is wrong, our HR policy says that it's 28 days of annual leave.

   • Susan Robertson | I really like this output. I just wish it was more concise; like spark notes version rather than an essay, I want to be able to read it in 2 minutes. Maybe just note forms of everything would be more useful?

   Examples of weak feedback:

   • Not very good

   • Too long

1. Then click "Submit"